Solar installers are drowning in systems

Demand has never been bigger. The systems running these businesses have never looked smaller. The window to fix that is the same window the rebate runs in. It’s Friday afternoon at an Australian solar installer doing 40 installs a week. The sales manager is updating prices. A supplier note came through this morning — STC factors moved, panel cost up four percent. He’s updating the job system. Then a pricing spreadsheet. Then the design tool. Then another spreadsheet the call team lives in. Four places. He’ll miss one and find out on Monday. A contractor texts: “Got 14 panels

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Solar installers are drowning in systems

Demand has never been bigger. The systems running these businesses have never looked smaller. The window to fix that is the same window the rebate runs in. It’s Friday afternoon at an Australian solar installer doing 40 installs a week. The sales manager is updating prices. A supplier note came through this morning — STC factors moved, panel cost up four percent. He’s updating the job system. Then a pricing spreadsheet. Then the design tool. Then another spreadsheet the call team lives in. Four places. He’ll miss one and find out on Monday. A contractor texts: “Got 14 panels in the ute, nobody told me where they’re going.” The ops coordinator opens her inbox, then a spreadsheet, then the job system. The job got rescheduled yesterday. Nobody told the contractor. The panels live in his van for the weekend. The CFO emails. She wants this week’s margin number on Monday

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